Graduate Hotels believes that hotel spaces should be accessible to all, regardless of gender, colour, creed, or ability. Graduate Cambridge includes accessible features within our public spaces, amenities and guest rooms to help make everyone's stay enjoyable.

For additional information or if you require specific accommodations, please email us at or ring us at +44 1223 259988.



Spaces with accessible routes from front entrance:

  • Reception Desk
  • Garden Bar (via accessible lift)
  • Garden House restaurant (via accessible lift)
  • Garden restrooms (via accessible lift)
  • River Suite, Cayley Suite, Garden Room and Bourn Suite (via accessible lift)
  • Riverside outdoor garden (via accessible lift)

Spaces with accessible routes from car park entrance:

  • Reception Desk (via accessible lift)
  • Garden Bar
  • Garden House restaurant
  • Garden restrooms
  • River Suite, Cayley Suite, Garden Room and Bourn Suite
  • Ground floor guest rooms
  • Leisure Suite (please note our pool does not have a hoist)

Accessible features:

  • We welcome all service animals
  • Guest communal lifts will take you to each floor
  • Our refuge area

Accessible Hotel Rooms:

  • The majority of our hotel rooms are accessible either via the ground floor or communal lift
  • One guest room with full wet room – please discuss this at your time of booking
  • Please note fourth floor penthouse is not accessible via lift. We recommend contacting us directly should you have access need questions regarding a penthouse booking.
  • Vibrating pillows available
  • Toilet seat at wheelchair height available
  • Lowered electrical sockets available
  • Grab bars available
  • Shower / bath chairs available
  • TVs with closed-captioning available
  • Illuminated fire alarm system



Graduate Hotels also believes that the web should be open to all, regardless of gender, colour creed, or ability. That’s why this website is built to conform to the web content accessibility guidelines set out in the WCAG 2.0 + 2.1 for the purpose of making this website accessible to everyone regardless of any disability. It is designed and built to work with assistive devices and applications like JAWS and VoiceOver.


There is no formal certification process or entity that recognises the accessibility of websites. Those that conform to the recommendations of WCAG 2.0 + 2.1 (web content accessibility guidelines) do so as a commitment to accessibility and adhere to universally accepted standards around these principles. It does not represent a review or validation of conformance by W3C or WAI (Web Accessibility Initiative). Rather it is meant to promote accessibility on the web and indicate a claim of conformance to a specified level of WCAG.


Testing for the website is conducted with a combination of manual testing and the use of the following tools: Wave by WebAIM, Koa11y, and browser colour contrast checkers to ensure compliance is met in the WCAG level A or AA. Items found are flagged and passed onto a team of digital strategists, developers and editors based on the issue (be it content or a functional area of concern) to be corrected.


We rely on a proprietary methodology and development framework that delivers a Level A or AA compliance for WCAG 2.0 and 2.1. Alongside resources that are provided at the beginning of our audit process, we conduct regular checks to ensure that content updates and edits continue to the desired level of accessibility and reflects changes adopted by the WCAG.


We encourage feedback from users on how we can further improve accessibility to our website and/or any of our digital platforms by emailing us at


Third parties like Facebook, Instagram, and Twitter are not covered by this statement as we do not manage accessibility in those places. This includes any embedded item, iFrames, or API’s. Accessibility policies or terms of use for common third parties can be found below.

Facebook accessibility policy -
Instagram terms of use -
Twitter terms of service -