Americans with Disabilities Act
Accessible Features at our Hotel
Graduate Hotels believes that hotel spaces should be accessible to all, regardless of sex, color, creed, or ability. Our hotel in Knoxville includes accessible features within our public spaces, amenities and guest rooms to help make everyone's stay enjoyable.
1. Guest Rooms
Graduate Knoxville offers accessible guest rooms and amenities to accommodate guests with disabilities. This includes:
- Bathtub grab bars
- Accessible bath
- Closed caption TVs
- Impairment aides available upon request
- Lowered electrical outlets
- Toilet grab bars
- Accessible bathroom vanities
- Roll-in showers available upon request
- Shower/bath bench or chair available upon request
- Accessible toilet
- Accessible light switches
- Accessible shelving
- Lowered door viewport
- Guest room doorbell
- Adapted telephones
- Audible emergency alarm for sight impaired guests
- Service animals allowed
2. Public Spaces
Graduate Knoxville’s public spaces have been modified to accommodate guests with disabilities and meet the standards of the Americans with Disabilities Act of 1990. This includes:
- Accessible elevators
- Accessible parking
- Accessible van parking
- The hotel entrance is accessible
- The restaurant entrance is accessible
- Registration desk is wheelchair accessible
- Service animals allowed in public areas
- Wide corridors
- Emergency exits in braille
Accessibility in our Digital Spaces
Graduate Hotels also believes that the web should be open to all, regardless of sex, color, creed, or ability. That’s why this website is built to conform to the web content accessibility guidelines set out in the WCAG 2.0 + 2.1 for the purpose of making this website accessible to everyone regardless of any disability. It is designed and built to work with assistive devices and applications like JAWS and VoiceOver.
There is no formal certification process or entity that recognizes the accessibility of websites. Those that conform to the recommendations of WCAG 2.0 + 2.1 (web content accessibility guidelines) do so as a commitment to accessibility and adhere to universally accepted standards around these principles. It does not represent a review or validation of conformance by W3C or WAI (Web Accessibility Initiative). Rather it is meant to promote accessibility on the web and indicate a claim of conformance to a specified level of WCAG.
This website was also built to comply with the most current rules of the Americans with Disabilities Act (ADA), Title III, administered by the Department of Justice in the United States.
Testing for the website is conducted with a combination of manual testing and the use of the following tools: Wave by WebAIM, Koa11y, and browser color contrast checkers to ensure compliance is met in the WCAG level A or AA. Items found are flagged and passed onto a team of digital strategists, developers and editors based on the issue (be it content or a functional area of concern) to be corrected.
We rely on a proprietary methodology and development framework that delivers a Level A or AA compliance for WCAG 2.0 and 2.1. Alongside resources that are provided at the beginning of our audit process, we conduct regular checks to ensure that content updates and edits continue to the desired level of accessibility and reflects changes adopted by the WCAG.
We encourage feedback from users on how we can further improve accessibility to our website and/or any of our digital platforms by emailing us at firstname.lastname@example.org.
5. Third-Party Sites