Accessibility

ACCESSIBILITY AT GRADUATE HOTELS

Graduate Hotels believes that hotel spaces should be accessible to all, regardless of gender, colour, creed, or ability. The Randolph Hotel by Graduate Hotels includes accessible features within our public spaces, amenities and guest rooms to help make everyone's stay enjoyable.

For additional information or if you require specific accommodations, please email us at info@graduateoxforduk.co.uk or ring us at +44 344 879 9132.

 

ACCESSIBILITY AT THE RANDOLPH HOTEL BY GRADUATE HOTELS

Accessible features include:

  • Accessible hotel entrance via Lancaster Room
  • Wheelchair accessible doorbell at the entrance to call for assistance
  • Hearing Loop at reception for those with compatible hearing aids
  • Check in available in the Morse Bar or Drawing Room at wheelchair height
  • Lifts accessible to all floors
  • Accessible rooms available with wide doors, wet rooms, safety handles and emergency call points
  • Refuse points and evac chairs in the event of an emergency

 

ACCESSIBILITY IN OUR DIGITAL SPACES

Graduate Hotels also believes that the web should be open to all, regardless of gender, colour creed, or ability. That’s why this website is built to conform to the web content accessibility guidelines set out in the WCAG 2.0 + 2.1 for the purpose of making this website accessible to everyone regardless of any disability. It is designed and built to work with assistive devices and applications like JAWS and VoiceOver.

1. CERTIFICATION

There is no formal certification process or entity that recognises the accessibility of websites. Those that conform to the recommendations of WCAG 2.0 + 2.1 (web content accessibility guidelines) do so as a commitment to accessibility and adhere to universally accepted standards around these principles. It does not represent a review or validation of conformance by W3C or WAI (Web Accessibility Initiative). Rather it is meant to promote accessibility on the web and indicate a claim of conformance to a specified level of WCAG.

2. TESTING

Testing for the website is conducted with a combination of manual testing and the use of the following tools: Wave by WebAIM, Koa11y, and browser colour contrast checkers to ensure compliance is met in the WCAG level A or AA. Items found are flagged and passed onto a team of digital strategists, developers and editors based on the issue (be it content or a functional area of concern) to be corrected.

3. EXECUTION

We rely on a proprietary methodology and development framework that delivers a Level A or AA compliance for WCAG 2.0 and 2.1. Alongside resources that are provided at the beginning of our audit process, we conduct regular checks to ensure that content updates and edits continue to the desired level of accessibility and reflects changes adopted by the WCAG.

4. FEEDBACK

We encourage feedback from users on how we can further improve accessibility to our website and/or any of our digital platforms by emailing us at info@graduatehotels.com.

5. THIRD-PARTY SITES

Third parties like Facebook, Instagram, and Twitter are not covered by this statement as we do not manage accessibility in those places. This includes any embedded item, iFrames, or API’s. Accessibility policies or terms of use for common third parties can be found below.

Facebook accessibility policy - https://www.facebook.com/help/accessibility
Instagram terms of use - https://help.instagram.com/581066165581870
Twitter terms of service - https://twitter.com/en/tos